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Contact us

Online customer inquiries

If you have any queries, please contact us to get a prompt reply.

Customer counseling hours

  • 9:00 am – 5:00 pm (except lunch time 12:00-13:00)
  • Excluding Saturdays, Sundays, statutory holidays, and regular holidays
  • Safety Information (24/7) : 82-70-7790-8108 : bmi_pv@bmikr.co.kr
  • Overseas Sales & Marketing : div_overseas_sales@bmikr.co.kr
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<Required notice items for consent to collection and use of personal information>

1. Personal Data Collected
This website collects the following personal data for website inquiries and service applications:
  • Collection data:
    Name, contact information, and email address
  • How personal data is collected:
    Website inquiries and counseling
2. Purposes of Collection and Use of Personal Data
This website uses the collected personal data for the following purposes:
  • Member management
    Identity verification, handling of civil petitions such as complaints, delivery of notices, handling of various inquiries
3. Period of Retention and Use of Personal Data
In principle, once the purposes of collection and use of personal data are fulfilled, the data is destroyed without delay. However, the following data is retained for the period specified for the following reasons:

Retained data:
Name, contact information, and email address
Reasons for retention: Document Management Regulations
Retention period: 3 years